Privacy & Cookies

Perrystreetloves.com

Below we share a summary of how we process and use personal data in Perry Street Market Cafe
(Last updated – 31st September 2021)

 

Who We Are
We are Perry Street Market Café. This Data Protection Notice relates to the Data Protection practices of Perry Street Market Cafe and the services offered by us in-store and online.

 

 

 

 

Brands In Our Stores
We work with a range of brands in our stores as well as our own brands. Our data protection policies apply only to personal information obtained by us, not information you share with brands directly through your interactions with them. However, we work closely with brands in our stores to try to ensure appropriate standards are applied consistently.

 

Who Do We Process Data About?
We process different personal data about you depending on your relationship with us and the context in which we obtain the data. The main categories of person who we process data about are listed below.
Category Of Data Subject

Store Visitor (physical store)
Store Visitor (online)
Customer (physical store)

Customer (online)
Staff Member
Contractors/Suppliers

What We Use Personal Data For
We use personal data of customers, staff, and others for the purposes of selling and serving customers, employing and managing staff (and contractors), and operating and controlling the business (including security controls and regulatory obligations).

Selling to and Serving Customers
Employing and Managing Staff (and Contractors)
Operating and Controlling the Business

Who We Share Data With (And Why)
We make use of third-party services to process data and to deliver services to customers in line with this privacy statement. Third parties acting on our behalf are data processors acting under an appropriate contract.

We can also offer services in collaboration with other organisations such as Brands operating in our stores or who are involved in fulfilling orders placed through our online stores. These parties may be involved in the delivery of goods or services to you but it may be necessary for us to give them information about you for that purpose. You will be informed about this when you use such a service.

Certain features of our online stores or apps, such as social media like or sharing buttons, will result in personal data being shared with third parties for their own purposes via cookies or other mechanisms. This is a feature of how these types of service operate and we are not responsible for the uses that these third parties may have for data obtained in this way.

We will also share data with third parties if you give us permission, or if it is required by law, or if we are required to do so as a result of a court order or if we deem it necessary to do so for the protection of our interests or for defence against a legal claim, or if it is necessary to do so to ensure the safety and security of our physical or on-line stores.
 
International Transfers
We make use of the services of third parties, including other members of the Perry Street Market Café Group, to process personal data. These parties may be located outside the EU/EEA, or may make use of servers located outside the EU/EEA for these purposes. The level of data protection rights can vary in countries outside the EU/EEA. When we transfer personal data outside the EU/EEA we rely on either Standard Contractual Clauses, Privacy Shield, (or its designated replacement), or an existing approved “Safe Country” designation from the European Commission.

Transfers to the UK in the event of a ‘no deal’ Brexit

How We Keep Your Data Safe
We use appropriate organisational and technical measures to protect your data from unauthorised access or disclosure. Personal data is stored in locations that have both physical and technical access controls, and appropriate physical and technical access controls are in place in our stores and offices. Access to personal data is related to staff job roles and staff receive training and guidance on how to handle personal data.

How Long Do We Keep Your Data?
We keep your personal information in line with our company retention policy and as required to comply with any legislation. We only retain information for as long as it is required.

Cookies And Third Party Websites Or Services
We make use of cookies and other similar technologies to let us know whether you have or have not seen a particular web page or email. Certain features of our website and apps require cookies or similar technologies to allow the site to function. In other cases, you can choose to opt-out of these technologies being used, by changing your preferences in our consent management tool, where you can also find out more about the cookies we use.
Certain content on our site may link to 3rd party websites. We have no control over the privacy policies or practices of third-party websites.

Your Rights
You have a number of rights under the GDPR and the Data Protection Act 2018.

  • Right of Access – you have a right to request a copy of data we hold about you.
  • Right of Rectification – You can request that we correct any errors in the information we hold about you
  • Right of Erasure – You have a right to request we delete information we hold about you in certain circumstances. This is not a absolute right, but deleting data about you may result in you not being able to avail of services such as warranties and will result in the loss of any loyalty card points or other benefits you may have earned.
  • Right to Object to Processing – You have a right to object to processing, particularly processing for the purposes of Direct Marketing. This is not an absolute right as we may have an over-riding requirement to continue processing your data. If we do opt you out of processing we might not be able to let you know about special offers or sales and it might have other implications depending on the specific processing you object to.
  • Right to Restrict Processing – You have a right to ask us not to process your data for a period of time for a particular reason, for example if you have queried the accuracy of data we hold about you. Again, this is not an absolute right and it only applies in certain circumstances.
  • Right to Data Portability – You have the right to ask us to transfer data we hold about you in a structured form and process using automated means to another company. This only applies if the basis of the processing is consent or contract.
  • Right not to be subject to Automated Decision Making – You have a right not to be subject to automated decision making that has a legal or equivalent effect unless that processing is necessary for entering into or performing a contract, is required by law, or is conducted with your explicit consent. An example of such processing would include in-store credit checking.
  • You have a right to compensation through the Courts in the event your data privacy rights under legislation are not upheld.

To avail of any of these rights, you should contact the Data Protection Officer in writing at the contact details below. There is no fee for availing of these rights, but we reserve the right to charge a reasonable administrative fee for repeat requests for the same information or for excessive requests.

Contacting Our Data Protection Officer

By Post:
Data Protection Officer,
Perry Street Market Café,
Perry Street,
Cork city,
Ireland
By Email: dataprotectionofficer@perrystreet.ie

Contacting The Data Protection Commission

Controlling The Use Of Cookies

Refer to the Cookie setting button below.

Transfers As A Result Of Using Services Hosted Outside The EU/EEA

From time to time we will use third party services that are hosted outside the EU or EEA for the purposes of executing business functions. We apply strict protocols to the selection of such suppliers and ensure that any processing is carried out on the basis of either:
Transfer to a Safe Country (e.g. Canada)
Standard Contractual Clauses

Our Cookies Policy

Cookie Settings
Update the preferences of storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts (last update -  2021).

COOKIE SETTINGS
What are cookies?
A cookie is a small amount of data that is sent to your browser from a website’s computer and stored on your computer’s hard drive. On the Perry Street website we use cookies to understand site usage, to improve the content and keep track of what you have put in your Shopping Bag.

In order to be able to purchase products on Perry Street website, you will need to have cookies enabled. You will still be able to browse our site if you disable cookies but certain features, including purchasing products, will not be available. Most web browsers have cookies enabled, but to check your cookie settings, check ‘Managing cookies.’

We work with several marketing agents who may also set cookies during your visit to be used for remarketing purposes. This means that once you have left our website, you may see adverts promoting products similar to what you viewed on Perry Street website. If you’d like to opt out of this type of remarketing, please go to the Network Advertising Initiative website.
 
What is our cookie policy?

For the full Perry Street website experience, to be able to purchase online and to make full use of personalised features, your computer or mobile phone will need to accept cookies. We use the information from cookies to improve your customer experience and offer you products we think you will like.
Our cookies don’t store sensitive information such as your name, address or payment details but they allow us to access this information once you have signed in to your account. If you’d prefer to restrict or delete cookies from Perry Street website, you can use your browser to do this. Simply check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.
 
What Cookies are used on Perrystreet.ie?
Please see below the associated cookies we use, we have outlined, for your reference, what they are and what they do.

_ga, _gat, _dc_gtm_
These cookies enable the function of Google Analytics Software. This software helps us to take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant.The data stored by these cookies can be seen only by the relevant teams at Brown Thomas and Google and never shows any confidential information.

sid, dwsid
Required to navigate from one page to another and to maintain the login/logout information during your visit. It collects information in an anonymous form by using a unique identifier.

Expires after 30 minutes of inactivity or when you end your session.

Dw
Used to check if other mandatory cookies are activated on the website and indicating to user that website is not properly working without them.

Expires when you end your session.

dwsecuretoken
Required to navigate from one secured pages (https protocole) to maintain information during your visit. It collects information in an anonymous form by using a unique identifier.
Expires after 30 minutes of inactivity or when you end your session.

dwanonymous
Used to store the number of items of the basket when you are internet shopping with us. It collects information in an anonymous form by using a unique identifier.
Duration : 6 months.

dwcustomer
Related to "Remenber me" (check box on login form) function that help to identify user after his session has expired
Duration : 6 months.

dwsourcecode
Used when a campaign and promotion are activated on the website with a specific link.
Only dropped if there is a promotion.
Duration : 24 hours.

dwac
Used to track analytics information on website:
- Conversion report
- traffic report
- Customer report

Expires when you end your session.

CQotient cookies
CQotient cookies are used to deliver a realtime product recommendations and other personalizations. CQuotient Activity Tracking collects anonymous data. Every time a visitor views a product, views a page, adds a product to cart or finishes checkout, the visitor's browser sends the above cookies and other information to our platform servers.

cqcid: first party cookie; contains a hashed ID for an anonymous user;
cquid: first party cookie; contains a hashed ID for a known, logged-in user;
uuid: third party cookie (on cquotient.com), contains a randomly generated ID;
__cq_uuid: first party version of cquotient.com uuid;
__cqact: first party cookie; contains activities that are queued up and sent from the browser, and is deleted immediately upon sending;
bc: third party cookie (on cquotient.com), contains activity history, such as the last 10 products viewed by the shopper;
__cq_bc: first party version of bc cookie (described above);
__cq_seg: first party cookie; contains segment information for personalized search;
__cqviews: first party cookie; contains the last viewed recommendations to detect clicks, immediately deleted upon sending.
__olapicU
Olapic uses cookies to track use of its hosted widgets and content on client sites. It transmits content interactions, clicks and transactional information for the purpose of analytical reporting.
 
Controlling the use of cookies
To get the most out of your experience on the Brown Thomas website cookies should be enabled. Most web browsers are automatically set to accept cookies with the standard installation settings. If cookies are not set to work on your browser the result could mean the performance of this website will be affected and will also restrict your usage of this website which may mean you are unable to purchase items from us.
It is possible to check to see if cookies are enabled specifically for PCs by doing the following for each browser type;

Microsoft Internet Explorer Versions 6.0, 7.0, 8.0, 9.0
Click on 'Tools' at the top of your browser window (use the cog icon in IE 9.0) and select 'Internet options'.
Click on the 'Privacy' tab
Under the Settings section check the level is set to Medium or below, which will enable cookies in your browser
Settings above Medium will disable cookies and could cause the site to function not as we would expect.

Google Chrome
Click on 'Tools' at the top of your browser window and select Options
Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
Now select 'Allow local data to be set'

Mozilla Firefox
Click on 'Tools' at the top of your browser window and select Options
Then select the Privacy icon
Click on Cookies, then select 'allow sites to set cookies'

Safari
Click on the Cog icon at the top of your browser window and select the 'Preferences' option
Click on 'Security', check the option that says 'Block third-party and advertising cookies'
Click 'Save'

If you are using another browser on a smart phone, iPhone, tablet or Mac please look at your device to check your cookie settings.

Perry Street Share Tools:
We know you love to share the great content we have on the  website. Please be aware that social networking sites, like Facebook and Twitter, might send cookies. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
 
Third Party Salesfloor live cookies:
These cookies enable the function of Salesfloor Software so that Perry Street Store Associates can serve and sell to customers who shop online via Live Chat.  The data stored by these cookies contains information about interactions, clicks and transactions (no payment information is collected).
 
Banner Advertising on other websites:
Banner advertising appears on websites that we are affiliated with. We use the information we have learned from cookies to tailor this advertising to things we think you will like, based on your browsing history on the Perry Street website. The data contained by these cookies doesn’t contain any personal information.